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Aircore Logo
AIRCORE is a three step wholesale distributor of quality automotive parts. They offer OE products to the automotive aftermarket and new dealer customers throughout the NY Metropolitan area.
They engaged AutoPower to develop an E-Commerce Web Site for their wholesale customer. AutoPower teamed with Nexpart, Wrenchead to provide a cost-effective solution with easy-to-use features providing extensive part search and online purchasing ability.
DIRECT QUOTES FROM AIRCORE'S STEPHEN GRESALFI:
"The site has been in operation since late January of 2005. We rolled the site out to our wholesale customers and it has been a big hit with them."
"We made the decision to deploy an e-commerce web site because our new AutoPower system allowed us to seamlessly leverage new technology. "
"I expect the site will pay for itself in just a few months. It's much more cost effective than I believed at the onset, and now I can't imagine not having it."
"Within the first 60 days of operation our customers were purchasing over $250K/month through the site."
"I never knew how much an Internet presence would affect my business. You wrongly assume that your customers know about all the lines you offer, but I'm getting inquiries daily about product lines and special offers advertised on my homepage."
"I've had the website running at full speed for just 2 months now and it's handling almost 10,000 stock checks and almost 2000 invoices per month! That's a lot of phone work my people don't have to deal with anymore. My customers don't get put on hold, and I don't have to be open to serve my customers after hours."
BENEFITS FOR AIRCORE CUSTOMERS
1. Secure, simple and intuitive ordering in minutes with no time-consuming training issues.
2. Online access to a full-line Electronic Catalog with part number photos.
3. Stock checks, catalog lookups and order placements are measured in seconds.
4. Customers can save one-time orders to be used at a later time or save repeat stock orders.
5. Customers can import large stock orders giving the customer a detailed advanced order confirmation.
6. Parts ordering available 24 hours a day, 7 days a week, customers can place orders from anywhere with an Internet connection.
7. Customers have access to every part in inventory from every product line.
8. Customers have online account status access to review current orders status, past invoices, payments and current balances.
9. Customers can access inventory levels instantaneously while they have their own customer on the line. No callbacks, just immediate service.
BENEFITS FOR AIRCORE
1. Customers can locate parts and order from multiple branches simultaneously, exposing all of AIRCORE`s inventory, increasing turns and simplifying part transfers.
2. Increased customer satisfaction, purchases and loyalty by offering a convenient way to order.
3. Eliminated the need to verify and key in messy faxes. Customers can import their stock orders through the site directly into the AIRCORE business system saving staff hundreds of hours each month.
4. Extended business hours without adding staff, paying overtime or creating more HR issues.
5. Customers get the right part the first time. Eliminate misunderstandings, language barrier issues, mis-keyed part numbers or misinterpreted vehicle information. Fewer returns, less headaches, increased satisfaction.
6. Changes to the inventory file includes quantities, pricing, alternates, descriptions, etc. on the AIRCORE computer system are automatically reflected on the site with no extra maintenance required.
7. Quantity On Hand is retrieved from AIRCORE`s AutoPower computer system real-time with every inquiry.
AIRCORE's success with their web-site is a firm indication of the e-business processes and customer services that you can provide today with your AutoPower system. It is also a great example of where you can use Internet technologies to realize true savings, establish competitive advantage, provide outstanding customer services and expand your business.
AutoPower's e-business division is dedicated to the online success of our customers. We have staff with extensive web strategy and design abilities. More importantly they are familiar with your industry and understand the technology behind your AutoPower business system.
Give Ross a call today to get your own web success story started. (800) 229 2881
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